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CAFE POLICIES


                                *PLEASE READ BEFORE PLACING YOUR ORDER*

Here comes the “not so fun” part of running a small business—the “business” part.  I have had to implement the following policies in order to keep a good balance for myself and my customers.

 PAYMENT- Effective immediately- FOR ALL CUSTOMERS
Once you place an order, a detailed invoice will be sent to you via email.  You will have 48 hours to make and changes/additions, and pay for your order in full. You can pay directly through the invoice,  or to me. LaSinful Cupcake Café accepts cash, all major credit cards, and PayPal.  We do NOT accept checks. Once your order is paid in full, it will be booked added to the baking calendar.  Any orders not paid within the 48 hr. time frame, will be cancelled.  Period.

 DEPOSITS- Large event orders and orders over $150.00require a  50% deposit  in order to book your requested date and secure a place on my baking calendar.  Your final invoice will reflect your deposit amount, and the remaining balance, which will be due 48 hrs. BEFORE your event date. Full payment is required BEFORE delivery or pickup of goods. 

 ORDERING TIME FRAME:  Orders should be placed at least 2 weeks in advance. If an order is placed less than 2 weeks, a convenience fee will be charged, and will be added to your invoice.
-Convenience Fees: 1-3 dozen- $10.00 Fee / 3-6 dozen - $20.00 / Six dozen and up- $30.00

 CANCELLATIONS
Last minute cancellations cause me to miss out on servicing other customers, and potential new customers.  Therefore, orders that require deposits, will be NON REFUNDABLE if they are not cancelled within 10 days of the scheduled delivery/pickup date.   If you cancel your order within the required time frame, I will refund 50% of your deposit, or you may use it towards a future order.  Example- You pay a $60.00 deposit, but you cancel within the 10 days. You will receive a $30.00 refund. That refund will be return in the manner it was paid. You may also choose to keep the refund on the books to use towards a future order.



**Please note: LaSinful Cupcake Café is a one-person home operation, not a commercial bakery that buys ingredients in bulk.  All ingredients are purchased fresh for each order to provide the best quality cupcakes. Once purchased, they can’t be returned to the grocery store. This means I get stuck with those ingredients without an order to use them on.  That is money lost for me, and while I love baking; I’m not baking to lose money. **



Pickups: can be arranged, but will be limited to a specific time frame if during the week. If a pickup is requested Saturday through Monday, the time frame is more flexible


Delivery:  Delivery is available  but  limited to a 10 mile radius from West Palm Beach  (starting point of Community Ave. and Palm Beach Lakes Ave. at this time. 

Delivery fees is $15.00.